Returns & Exchanges
At STATE Bags, we want you to love your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that personalized or final sale items are not eligible for return or exchange.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
Pack Your Bag
Securely pack your unused items with all original tags attached and affix the prepaid label to the outside of the box.
Drop Off & Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing